Salesforce Backupįirst of all, let's establish some common language for the comparisons: However, there are a couple of more affordable options in Spanning and CloudAlly, and we wanted to know how these compared to each other and the native Salesforce Backup (data export) options. Their full statement can be found here.Īll of this news triggered increased buzz around companies offering services and solutions to backup your Salesforce data, but which one to choose? The market leader is probably OwnBackup and, while they have an amazing solution, the base cost was off-putting to many of our non-profit customers. Salesforce subsequently announced (March 2021) they were doing a u-turn and reversing their decision to retire this service. So, while it was reassuring to know that Salesforce could save the day if worst came to worst, actually using the service is not a decision to be taken lightly. The Data Recovery Service costs $10,000 per use and took 6 to 8 weeks to deliver recovered data. This came as a significant surprise to the Salesforce community and led to very healthy discussions around data governance in general and backup strategies in particular. We’ve co-designed these services with customers and we expect to deliver the performance, speed, and scale that you’ve come to expect from the Salesforce Platform while continuing to provide additional ways to innovate and extend these capabilities through our vibrant ecosystem.In mid-2020 Salesforce announced they were retiring their own Data Recovery Service, a tool that could be used as a last resort for customers that experience otherwise irretrievable data loss. Salesforce did recently mention a pilot for a Salesforce backup and restore service built natively on the Platform.įinally, based on customer feedback, we are pleased to announce that we will pilot Salesforce backup and restore services built natively on the Platform this summer. There's the Ultimate Guide to Salesforce Backup Solutions which lists various services Hence, why paid service exist to tackle both data backup & restore. There's nothing, as far as I'm aware, in free tools to help with this situation. Imagine attempting to insert records across many different objects with x amount of relationships between them - that's the challenge. The above may leave you with many excel/csv files, but I would argue it would be near impossible to restore a large data loss from that type of backup. I would argue, the recovery or restore process is just as important and the more difficult to tackle. It's essentially a last resort option where you create a case with Salesforce.Īll of the above is only concerned with data backup. If, you haven't backed it up by taking those actions above, there is still the Salesforce Data Recovery Service (was reintroduced after being announced it was going to be retired), but it is paid and is not a quick turnaround from my prior experience. If you do some sort of custom work with the API, you could have a high frequency of backups (assuming you don't hit API limits), but the Data Export Service allows you to only generate backup files manually once very 7 days as it's most frequent option (and it could be delayed). Report Export: Manual on-demand exports of your data via reports.Data Loader: Manual on-demand exports of your data via the API.Data Export Service: Manual or scheduled exports of your data via the UI.In terms of what's available to you for free, the Best practices to backup Salesforce data lists:
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